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Exchanges and Returns

EXCHANGES

  • All exchanges must be initiated within 7 days of delivery receipt.
  • All exchanges must be sent back in their original condition (unwashed and unworn and undamaged; no deodorant, perfume, make-up stains).
  • We reserve the right to reject any exchange that shows signs of wear or do not meet the above criteria.
  • To orchestrate an exchange, click here.

RETURNS

  • Creer gladly accepts returns on item(s) in original condition (unwashed and unworn and undamaged; no deodorant, perfume, make-up stains) within seven (7) days of delivery receipt.
  • Item(s) used, washed, damaged, or returned after their designated return window will be denied a return.
  • Items purchased from our SALE or VINTAGE sections are non-returnable/non-eligible for exchange unless damaged on our behalf. No exceptions.
  • Creer reserves the right to deny any credits if the merchandise does not meet our requirements. Thank you for shopping with Creer. Your business is appreciated.
  • To orchestrate a return, click here.